5 Benefits of Social Media
- Wednesday, October 21, 2015
- Gay Aida Dumaguing
Creating AwarenessSocial media is widely used as an easy way to get the name of your brand, your organization, or a personality into the minds of a wide audience. Almost everyone uses social media these days, and it has become very easy to open up an account on Twitter, Facebook, Pinterest, Youtube, Linkedin, Instagram, etc. at no costs.
These networks are a excellent platform where you can make announcements for new products and services, any rewards and recognition, as well as products upgrades and enhancements. Through them, you can spread the word more easily and at no costs at all! Be sure to add in some expert advice and engage your audience in conversations, making sure you don’t overdo it.
Interaction With Clients And ProspectsPresence in social media platforms allows your business to stay in touch with your clients, to essentially learn about their wants, problems, needs, and to effectively communicate solutions. You can ask them questions to effectively identify exactly what they think about your product, and what they are looking for. When combined with survey tools, social media platforms can be the best place to identify current trends, and market your products to potential customers. In addition, they offer a platform to check what exactly your competitors are doing, and this can give you an edge in getting ideas for new products.
ExposurePosting new content in social media platforms frequently will increase your online exposure, since search engines often pick these updates and include them in their search results. In this case, your website can rank higher, and therefore generate more traffic. You may essentially reference your website in the various social media platforms to increase the traffic directly. All these are aimed at increasing your online exposure by promoting your brand or business name, and increasing your site’s ranking in search engines.
Relevant and frequent updates in blogs, websites, and social media platforms will also help you generate more targeted traffic to your site. You can promote your various products by writing articles about them. These will attract the audience interested in the product, and they just might purchase them from you.
Creating PartnershipsThrough social media platforms, you can find new suppliers, vendors, and many business opportunities, and easily keep in touch with your partners. You will find that some of these partnerships happen naturally, and most of them will enhance your business and expand it significantly. Partnerships can result in sales, marketing, acquisition of raw materials, qualified staff, technological updates, etc.
Besides creating partnerships, social media networks are a great place to learn all sorts of information to help your business grow. You essentially have access to management advice, marketing strategies and information, customer service advice, as well as personal improvement information. Finding these is as easy as just using the hash tag (#) symbol to search for words or phrases. All information under the searched hash tag appear in one place, and you can browse through the lists to find the information you want.
Building Trust and ReputationThis is a very important aspect for businesses, especially those involved in long sale cycles and multiple interactions with clients. Since customers prefer to buy from businesses they know and trust, social media platforms offer the platform where businesses can individually interact with their clients, and get them to like their brand or products. Using social media networks is a convenient and fun method through which you can nurture lasting relationships with your clients, and thereby improve your trustworthiness and credibility.
The benefits of social media platforms are much more and can help your business grow and find new customers when used appropriately. Through these, you can identify the various needs, complaints, as well as purchase drivers of your customers. All these will help you to develop good relationships with them, resulting into a loyal, and satisfied customer base, which translates into a healthy business for you.